Return Policy
At Fylra, we want you to shop with confidence. If you're not satisfied with your purchase, we offer a simple return process.
✅ Return Eligibility
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Returns must be requested within 7 days of delivery.
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Items must be unused, unworn, and in original packaging.
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You must provide proof of purchase (order number or receipt).
🚫 Non-Returnable Items
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Items marked Final Sale
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Digital products or downloadable content
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Products returned in used or damaged condition not due to our error
🔁 How to Initiate a Return
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Email support@fylra.store with your order number and reason for return.
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Our support team will respond within 1–2 business days with instructions.
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Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.
📦 Return Shipping
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We recommend using a trackable shipping service.
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We are not responsible for returns lost in transit.